A
Anda
1 reviews | Active since Apr 2025
02 Apr 2025, 02:36
My experience with Platinum Life started off well
My experience with Platinum Life started off well. The agent I spoke to was really friendly and took the time to explain everything clearly. It felt like I was making a good decision at the time. But as a student without a steady income, reality hit. I simply couldn’t afford the premiums anymore. That’s when things became difficult. I had to figure out how to cancel, and in that moment, I realised how tough it can be to back out of something you once thought was a good idea.
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Replies (1)Platinum Life's replyOfficial
02 Apr 2025, 06:59Dear Anda,
Thank you for sharing your experience with our team and I apologize for any inconvenience experienced during the cancellation process. We always want to ensure that all options are made available to you to ensure an informed decision is made but we are there to assist in any way needed,
Please do not hesitate to reach out to our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience with our team and I apologize for any inconvenience experienced during the cancellation process. We always want to ensure that all options are made available to you to ensure an informed decision is made but we are there to assist in any way needed,
Please do not hesitate to reach out to our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Apr 2025, 06:59
Official
Dear Anda,
Thank you for sharing your experience with our team and I apologize for any inconvenience experienced during the cancellation process. We always want to ensure that all options are made available to you to ensure an informed decision is made but we are there to assist in any way needed,
Please do not hesitate to reach out to our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your experience with our team and I apologize for any inconvenience experienced during the cancellation process. We always want to ensure that all options are made available to you to ensure an informed decision is made but we are there to assist in any way needed,
Please do not hesitate to reach out to our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
