MM
Merisa M
1 reviews | Active since Feb 2026
04 Feb 2026, 17:30
My experience today was very formative and insightful
My experience today was very formative and insightful. The staff member was calling me to convince me not to cancel. She rather suggested to lower the cover and premium.
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Replies (2)
Platinum Life's replyOfficial
04 Feb 2026, 17:41Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply04 Feb 2026, 17:41
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
05 Feb 2026, 07:56Dear Merisa,
What awesome feedback for our team! Thanks for giving them a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
Kind Regards
What awesome feedback for our team! Thanks for giving them a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply05 Feb 2026, 07:56
Official
Dear Merisa,
What awesome feedback for our team! Thanks for giving them a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
Kind Regards
What awesome feedback for our team! Thanks for giving them a chance to show you just how much we value you as our policy holder and thanks for deciding to stay happily insured with us.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor