My experience has been wonderful, I am rating them at this level not because the company has any faults, it's just because I have not needed to use the product

Dear Sisanda, 

Thank you for your feedback. We’re delighted to hear that you’ve had a wonderful experience with Platinum Life so far. We appreciate your kind words about our customer care and hope to continue providing you with excellent service whenever you need it. 

Kind Regards

Simone Venter

Client Relationship Specialist & Client Care Supervisor