TN
Tatum N

1 reviews | Active since Oct 2020

30 Jan 2025, 10:05

My banking account changed which resulted in a failed debit order, An agent called me from Platinum life and the were very understanding

My banking account changed which resulted in a failed debit order, An agent called me from Platinum life and the were very understanding.They did not request the payment for the month that was skipped but got my new banking details in order for the debit order to be reinstated

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Replies (1)
Platinum Life
Platinum Life's reply30 Jan 2025, 16:15
Official
Dear Tatum, 

Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Our team will always go above and beyond to help.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor