Mrs

I had an experience with a very helpful staff member of Platinum Life , in connection of my Policy. She was very helpful, in such a way, that I still have a policy with Platinum. Through being in a very bad money situation, I was forced to cancelled my policy The premium was to high, and being a pensioner, with debts , such as rent, water, electricity , food etc, I had no other options. A consultant contacted me by the name of Ms Farhana. After explaining my situation, she understood, but encouraging me at the same time not to cancel my policy. I assume, while talking to me, she must have been busy on the other side working something out, because after a short while she suggested a premium rate way less then I payed. She even suggested I think about it, and discuss it with my husband. She will then contact me the following day. Which she did and both of us were happy with premium rate off R340, from R698