JP
Ju-Mari Pretorius
1 reviews | Active since Jan 2020
21 Jul 2023, 11:59
Most annoying company
I already have a policy with you and each year you are driving me crazy with your damn calls over and over which are freaken long. At this stage when you call me again I will be canceling my policy. Note: this is why people cancel their policies. You are annoying as hell. But it in a email and stop bothering people who actually work.
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Platinum Life's replyOfficial
21 Jul 2023, 12:24Dear Ju-Mari,
I have received your review and have followed up on this matter
Kindly note that our team will contact you once a year to offer the chance to add additional benefits and cover onto your policy. Due to the high risk nature of our products, you aren't able to call in to do this and we call simply to ensure that you are made aware of the option.
I have arranged for your details to be added to our do not contact list to ensure that you received no further calls. I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on this matter
Kindly note that our team will contact you once a year to offer the chance to add additional benefits and cover onto your policy. Due to the high risk nature of our products, you aren't able to call in to do this and we call simply to ensure that you are made aware of the option.
I have arranged for your details to be added to our do not contact list to ensure that you received no further calls. I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Jul 2023, 12:24
Official
Dear Ju-Mari,
I have received your review and have followed up on this matter
Kindly note that our team will contact you once a year to offer the chance to add additional benefits and cover onto your policy. Due to the high risk nature of our products, you aren't able to call in to do this and we call simply to ensure that you are made aware of the option.
I have arranged for your details to be added to our do not contact list to ensure that you received no further calls. I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have followed up on this matter
Kindly note that our team will contact you once a year to offer the chance to add additional benefits and cover onto your policy. Due to the high risk nature of our products, you aren't able to call in to do this and we call simply to ensure that you are made aware of the option.
I have arranged for your details to be added to our do not contact list to ensure that you received no further calls. I apologize for any inconvenience caused
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor