BC
Bongani C

1 reviews | Active since Feb 2019

03 Aug 2025, 02:52

Mislead with wrong information

Dear Miss Chabangu, Platinum Life is giving you a R500 IG gift card with 40% discount on delivery! Spoil yourself! Use the code SPR*** at https://isabellagarcia.co.za/gifting. Expires 2025/10/02. Regards, Platinum Life. So I was nominated for a free give, tell me why I have to pay a certain amount for the gift to be delivered, irregardless of me being called 1st and questions were asked wether I'm employed or not and I stated that currently I'm unemployed, and also how is this a free gift if me the nominee has to pay for it, isn't that misleading at some point, please I'd like to understand because I'm totally lost and all the excitement is gone now because then it's no longer free I have to pay I'm not happy anymore

0
Replies (3)
Platinum Life
Platinum Life's reply03 Aug 2025, 11:23
Official
Dear Miss Chabangu,

Thank you for reaching out to us with your concerns. Our offices are currently closed, however, a consultant will contact you on Monday morning to assist you with your query. We apologise for any inconvenience caused.

Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
BC
Bongani C's update04 Aug 2025, 10:03
Reviewer Update
I will patiently wait for the call
BC
Bongani C's update13 Aug 2025, 06:56
Reviewer Update
Definitely dissaponted with this company, they made it seem like they are doing a follow up and rectifying whatever and then went quite