LC
Levern C
1 reviews | Active since May 2015
28 Oct 2021, 10:42
Mislead
I received a gift a few weeks back from a friend who gave my contact. Platinum life then called me for the same thing and requested from my contacts. I gave the numbers and now I am receiving messages from my friends and family that they are requesting their banking details. I was told the contacts I am providing will be put in a draw and then they will also receive a free gift. They mislead me to think that this will be the only reason for the contact numbers. I would like them to remove all contact details mine and the ones I provided from their database.
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Replies (2)
Platinum Life's replyOfficial
28 Oct 2021, 15:37Dear Levern,
I have received your complaint and would like to provide some feedback.
Kindly note that we provide the opportunity to nominate friends and family members for a promotional gift. As part of the gift, we also send out a guide to efficient banking and how to save using the account you have. Other questions are also asked for market research purposes but will be explained by the consultant.
I have arranged for your referrals to be removed from the floor and no further contact will be made with them
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback.
Kindly note that we provide the opportunity to nominate friends and family members for a promotional gift. As part of the gift, we also send out a guide to efficient banking and how to save using the account you have. Other questions are also asked for market research purposes but will be explained by the consultant.
I have arranged for your referrals to be removed from the floor and no further contact will be made with them
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Oct 2021, 15:37
Official
Dear Levern,
I have received your complaint and would like to provide some feedback.
Kindly note that we provide the opportunity to nominate friends and family members for a promotional gift. As part of the gift, we also send out a guide to efficient banking and how to save using the account you have. Other questions are also asked for market research purposes but will be explained by the consultant.
I have arranged for your referrals to be removed from the floor and no further contact will be made with them
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide some feedback.
Kindly note that we provide the opportunity to nominate friends and family members for a promotional gift. As part of the gift, we also send out a guide to efficient banking and how to save using the account you have. Other questions are also asked for market research purposes but will be explained by the consultant.
I have arranged for your referrals to be removed from the floor and no further contact will be made with them
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
LC
Levern C's updateReviewer Update
16 Nov 2021, 11:25Good day. Kindly note my contacts are still getting calls. Please confirm if the numbers have been deleted from your database
LC
Levern C's update16 Nov 2021, 11:25
Reviewer Update
Good day. Kindly note my contacts are still getting calls. Please confirm if the numbers have been deleted from your database