LM
Lufuno M
1 reviews | Active since Apr 2021
20 Apr 2024, 14:55
****mers
****mers why did you register a mandate with my bank when I didn’t authorise it?
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Replies (1)
Platinum Life's replyOfficial
22 Apr 2024, 06:49Dear Lufuno,
I have followed up on this matter and would like to provide some feedback.
Kindly note that you were contacted for a policy with Platinum Life in December 2023. On conclusion of the sale, a mandate was sent out and accepted by you for the policy. Documentation was sent thereafter to ensure that you enjoy your full 30 day review period before the policy commenced in February 2024 as discussed.
I will give you a call today to discuss this matter so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have followed up on this matter and would like to provide some feedback.
Kindly note that you were contacted for a policy with Platinum Life in December 2023. On conclusion of the sale, a mandate was sent out and accepted by you for the policy. Documentation was sent thereafter to ensure that you enjoy your full 30 day review period before the policy commenced in February 2024 as discussed.
I will give you a call today to discuss this matter so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Apr 2024, 06:49
Official
Dear Lufuno,
I have followed up on this matter and would like to provide some feedback.
Kindly note that you were contacted for a policy with Platinum Life in December 2023. On conclusion of the sale, a mandate was sent out and accepted by you for the policy. Documentation was sent thereafter to ensure that you enjoy your full 30 day review period before the policy commenced in February 2024 as discussed.
I will give you a call today to discuss this matter so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have followed up on this matter and would like to provide some feedback.
Kindly note that you were contacted for a policy with Platinum Life in December 2023. On conclusion of the sale, a mandate was sent out and accepted by you for the policy. Documentation was sent thereafter to ensure that you enjoy your full 30 day review period before the policy commenced in February 2024 as discussed.
I will give you a call today to discuss this matter so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor