GN
Gerda N

1 reviews | Active since Jun 2021

04 Apr 2023, 10:18

Mass messages

Platinum Life gets our number *******ly for marketing, which is in total violation of the POPI act. Sends ongoing messages on a daily basis. One cannot block them as they just send the messages from another number. My message to Platinum Life is - you are a professional firm, please conduct your business that way and stop harassing us with your mass messages!

0
Replies (1)
Platinum Life
Platinum Life's reply04 Apr 2023, 10:47
Official
Dear Gerda, 

POPIA does allow for direct marketing and we assure you that we are not in breach of any of the 8 conditions that the Act prescribes. You were referred to us by someone known to you for the purpose of a free promotional gift only. 

We fully respect your wish not to be contacted by us again and so have added your contact details to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor