SS
Susan S
1 reviews | Active since Aug 2025
20 Aug 2025, 16:07
Marna from Customer Retentions was very helpful and professional
Marna from Customer Retentions was very helpful and professional. She assisted me with halving my premium due to affordability instead of cancelling and losing all my benefits completely. I give her a 5 star rating
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Platinum Life's replyOfficial
20 Aug 2025, 16:21Dear Susan,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Marna the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Marna the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply20 Aug 2025, 16:21
Official
Dear Susan,
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Marna the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Marna the recognition she deserves. We’ll be sure to do the same
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor