MA
M A
1 reviews | Active since Jan 2023
21 Aug 2025, 11:37
Marco from Platinum life should never call me again
Marco from Platinum life should never call me again.He is arrogant telling me I'm always busy not wanting to speak with him. Yes he is correct busy working in meetings student so I must talk because it is him. while I say I'm at the Docter, Customer service in that guy sucks, send him on training.
Helpful (0)
Replies (1)0
Replies (1)Platinum Life's replyOfficial
21 Aug 2025, 12:28I am so sorry to hear about the experience you had with Marnus. This is not on line with the service we like to provide and should not have occurred.
I have requested the call and will escalate this to our sales department.
Please accept my sincere apologies regarding this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have requested the call and will escalate this to our sales department.
Please accept my sincere apologies regarding this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply21 Aug 2025, 12:28
Official
I am so sorry to hear about the experience you had with Marnus. This is not on line with the service we like to provide and should not have occurred.
I have requested the call and will escalate this to our sales department.
Please accept my sincere apologies regarding this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have requested the call and will escalate this to our sales department.
Please accept my sincere apologies regarding this matter
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
