RAWKr
Raymond Allan Walter Kaas rawkaas

1 reviews | Active since Apr 2024

09 Oct 2025, 09:55

March phoned me regarding my Policy with the Company, informing me that there is an increase coming up in the next few months

March phoned me regarding my Policy with the Company, informing me that there is an increase coming up in the next few months. He explain to me indetail how the increase is going affect my policy. He explained it in simple language that can be understood by anybody. He had a gentle voice, not punching in his voice. It's just when he ran through the term and Conditions I think he read it to fast. But he informed me that I can check it Policy

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Replies (1)
Platinum Life
Platinum Life's reply09 Oct 2025, 12:25
Official
Dear Raymond, 

Thank you for taking the time to share your feedback. We’re delighted to hear that our consultant assisted you with such care and clarity. We also appreciate your note about the policy terms being read quickly - we’ll share this with the team to ensure future calls are even more comfortable for our clients 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor