1 reviews | Active since Nov 2022
Manipulative agents
A consultant from platinum life called me in January , approximately 10am while I was in online class as we had class on zoom.I could not pause , so I could grasp all information pertaining to the module we had to study.I requested a callback , for after 12pm I did not take down the consultants name as I thought it's not much of importance , she asked me for referrals of atleast 150 contacts but it should be females only starting from A_Z in alphabetical order.She said if ever I provide more than 150 contacts I will be entered into a draw more than 50 times to win a 20 thousand rand.So I got all excited and decided to check my other phone for more contacts, she mentioned if I win she wins as a consultant too.And I will be getting a thousand rand gift voucher.When we reached the , max number of contacts she wanted as referrals she said one last one to go , she was persistent in saying the more contacts i provide the more chances I have of winning that 20 thousand because I'll be entered more than 150 times.She also added my contacts will receive a free gift voucher.When initially none of my contacts received any gift.I followed up on email , as I saw platinum life is actively recruiting.I was told to send my cv it will be forwarded to a relevant department, no positive feedback whatsoever.So I sent an email they said the draw takes place every 3 months.The consultant said I have a big chance of winning since I provided more than 150 contacts , she boasted to my contacts she received their numbers from me.I now have to account to my contacts as to when they will receive their promotional gifts as if I'm working for platinum life. The consultant said , next time I hear her voice it should ring a bell that we both have won since we leading in the number of referrals.I should say she's a narcissist for referrals,none of my contacts have received their gifts which I have to account for and also explain why I shared their contact numbers without their consent.Forgetting I was manipulated for a 20k draw and promotional gifts , for cancer awareness.Do platinum life's quality assessors , let agents call us from the system they use or managers landlines or what's happening here? Cause clearly they don't have proper leads or don't know how to manipulate people however and decide to lie , in asking us for referrals I have all the emails I sent with feeble minded feedback.They promoting Isabella Garcia products , as gifts to clients and free vouchers just to gain contacts.I hereby wish this company well on its future endeavors and it's stupid consultants manipulating us as clients or referrals, however they regard It as.I will make sure I take this to Twitter, Facebook and whatsapp to make people aware it's a ****. Platinum life has consultants that are inconsiderate and full of lies for referrals.
I have received your review and would like to provide more information regarding this matter.
We provide our policy holders with the chance to nominate friends and family members for a promotional gift and also to give you a chance to be entered into our draw. Each referral you provide does count as an entry and as a thank you for providing a certain number of names and numbers, you will also receive a R1000 voucher. The draw takes place every 3 months and the winners will be notified by our referral team if they have won.
Our team can gladly provide any feedback regarding the status of a promotional gift. After you are called, an SMS with a voucher or link is sent out within 4-6 weeks as promised. You are welcome to direct your friends to our Client Care line and we will follow up and advise accordingly.
If there are any vacancies available, you can gladly forward through a copy of your CV to our team. As the requirements for each vacancy differ, based on the position available, your CV will be sent through to all departments and they will contact you accordingly. Please confirm where you app**** for (which position and branch) and I will ask the relevant team for further feedback regarding the status.
Kindly note that Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPIA requirements. We contact the referrals provided to get consent, after which we will only continue with the call. I am sorry to hear about the experience you had and will gladly follow up on the call made to you. We are very open about our referral process and how it works.
Please let me know if there is something I can provide more feedback on or assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide more information regarding this matter.
We provide our policy holders with the chance to nominate friends and family members for a promotional gift and also to give you a chance to be entered into our draw. Each referral you provide does count as an entry and as a thank you for providing a certain number of names and numbers, you will also receive a R1000 voucher. The draw takes place every 3 months and the winners will be notified by our referral team if they have won.
Our team can gladly provide any feedback regarding the status of a promotional gift. After you are called, an SMS with a voucher or link is sent out within 4-6 weeks as promised. You are welcome to direct your friends to our Client Care line and we will follow up and advise accordingly.
If there are any vacancies available, you can gladly forward through a copy of your CV to our team. As the requirements for each vacancy differ, based on the position available, your CV will be sent through to all departments and they will contact you accordingly. Please confirm where you app**** for (which position and branch) and I will ask the relevant team for further feedback regarding the status.
Kindly note that Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPIA requirements. We contact the referrals provided to get consent, after which we will only continue with the call. I am sorry to hear about the experience you had and will gladly follow up on the call made to you. We are very open about our referral process and how it works.
Please let me know if there is something I can provide more feedback on or assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
