Manipulative & *********

I was called by Platinum Life early in the morning, and from the time I answered the phone I was not given a chance to get a word in edgeways. They spoke for 15 minutes straight, and would not answer my questions clearly. Every time I asked a question, they gave a roundabout answer.

I stated twice that I do not want them to debit my account, I explicitly said no. The calls are recorded, so if you go listen to them you will hear that I said no. When I declined for the second time, the consultant (some Afrikaans guy with 4 names) said to me, “I don’t want to lose my work over R268”, trying to guilt-trip me after declining.

And still, after a 30 minute call and multiple instances of declining and stating I don’t want to commit, my bank account was charged. I had to go into my bank to cancel the debit. I cannot believe that after explicitly stating NO multiple times, they went ahead without my consent. No respect for people’s personal decisions. Shocking service, manipulative consultants, and *********. I will be blocking all numbers that call me.