SS
Santa S
1 reviews | Active since Sept 2025
02 Sept 2025, 13:58
Mandelee van Rooyen has been amazing in handling my husband's claim
Mandelee van Rooyen has been amazing in handling my husband's claim. She has been professional, gave regular feedback via email and SMS. And she went out of her way to help obtain a specialis report directly from the provider to complete the claim. It has been a very tough time for our family and Mandelee has taken away the stress of at the time of managing a claim of this nature.
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Replies (1)Platinum Life's replyOfficial
02 Sept 2025, 15:17Dear Santa,
Thank you for your kind words during such a difficult time. We’re so glad that Mandelee could support you with care and dedication, and that her efforts helped make the process a little easier. We’ll be sure to share your appreciation with her.
Kind Regards
Thank you for your kind words during such a difficult time. We’re so glad that Mandelee could support you with care and dedication, and that her efforts helped make the process a little easier. We’ll be sure to share your appreciation with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Sept 2025, 15:17
Official
Dear Santa,
Thank you for your kind words during such a difficult time. We’re so glad that Mandelee could support you with care and dedication, and that her efforts helped make the process a little easier. We’ll be sure to share your appreciation with her.
Kind Regards
Thank you for your kind words during such a difficult time. We’re so glad that Mandelee could support you with care and dedication, and that her efforts helped make the process a little easier. We’ll be sure to share your appreciation with her.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
