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Brey E
1 reviews | Active since Feb 2021
23 Feb 2021, 08:26
Mafia-Like business tactics
This company uses shady sales techniques to strong-arm people into taking a policy that they are not happy with, they then delay sending the documents so that one cannot cancel the policy, and then when phoned and told to cancel the policy, one is told that that will take up to a week.
Disgusting, never do business with these ******.
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
23 Feb 2021, 09:41Dear Brey,
Thank you so much for taking my call and I am so sorry for the experience that you had
Kindly note that your cancellation has been logged and I have asked a consultant to contact you as soon as possible to assist. I will also follow up regarding the documentation and why nothing has been sent out yet. We strive to ensure that documents are received quickly and that you have your full 30 day review period to work through it. I apologize that this is not what occurred.
You are more than welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry for the experience that you had
Kindly note that your cancellation has been logged and I have asked a consultant to contact you as soon as possible to assist. I will also follow up regarding the documentation and why nothing has been sent out yet. We strive to ensure that documents are received quickly and that you have your full 30 day review period to work through it. I apologize that this is not what occurred.
You are more than welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply23 Feb 2021, 09:41
Official
Dear Brey,
Thank you so much for taking my call and I am so sorry for the experience that you had
Kindly note that your cancellation has been logged and I have asked a consultant to contact you as soon as possible to assist. I will also follow up regarding the documentation and why nothing has been sent out yet. We strive to ensure that documents are received quickly and that you have your full 30 day review period to work through it. I apologize that this is not what occurred.
You are more than welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and I am so sorry for the experience that you had
Kindly note that your cancellation has been logged and I have asked a consultant to contact you as soon as possible to assist. I will also follow up regarding the documentation and why nothing has been sent out yet. We strive to ensure that documents are received quickly and that you have your full 30 day review period to work through it. I apologize that this is not what occurred.
You are more than welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
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Brey E's updateReviewer Update
23 Feb 2021, 10:07Thank you for following-up to get this sorted, it's a shame that people have to resort to these kinds of methods to receive decent service.
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Brey E's update23 Feb 2021, 10:07
Reviewer Update
Thank you for following-up to get this sorted, it's a shame that people have to resort to these kinds of methods to receive decent service.