KM
Kamohelo M
1 reviews | Active since Dec 2023
28 Dec 2023, 18:09
****m
I has opened a insurance with platinum life it lapsed few months ago today I received funds in my account after months it debited an I want my R129 back cause the police lapsed
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Replies (1)
Platinum Life's replyOfficial
29 Dec 2023, 07:31Dear Kamohelo,
I have received your review and would like to provide more information regarding this matter.
Kindly note that your policy with Platinum Life is still in force, but there are arrears due to premiums that were missed. If no cancellation request is received, the policy will continue to request premiums on your debit order date but doubles may be requested to get the policy back up to date. An SMS is sent out to notify you of this.
A consultant from our Client Care team will be in touch today to provide assistance on your policy so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide more information regarding this matter.
Kindly note that your policy with Platinum Life is still in force, but there are arrears due to premiums that were missed. If no cancellation request is received, the policy will continue to request premiums on your debit order date but doubles may be requested to get the policy back up to date. An SMS is sent out to notify you of this.
A consultant from our Client Care team will be in touch today to provide assistance on your policy so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply29 Dec 2023, 07:31
Official
Dear Kamohelo,
I have received your review and would like to provide more information regarding this matter.
Kindly note that your policy with Platinum Life is still in force, but there are arrears due to premiums that were missed. If no cancellation request is received, the policy will continue to request premiums on your debit order date but doubles may be requested to get the policy back up to date. An SMS is sent out to notify you of this.
A consultant from our Client Care team will be in touch today to provide assistance on your policy so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide more information regarding this matter.
Kindly note that your policy with Platinum Life is still in force, but there are arrears due to premiums that were missed. If no cancellation request is received, the policy will continue to request premiums on your debit order date but doubles may be requested to get the policy back up to date. An SMS is sent out to notify you of this.
A consultant from our Client Care team will be in touch today to provide assistance on your policy so please keep an eye out for our call.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor