MG
Misty G

1 reviews | Active since Oct 2021

14 Feb 2023, 14:04

Love the way you Lie

This "free promotional gift" is obviously a lie, they send you a message saying you've been nominated by someone ypu know for a free gift, then they call you, ask for personal details, tell you to look out for an sms with the link to choose your gift and this sms just never comes, now i know that no one owes you anything, but don't tease me and tell me i got a free gift and lie🤣 I've been chosen by 2 people who i know for this free gift thing and still no messages, oh well happy Valentines day to me🤣

0
Replies (3)
Platinum Life
Platinum Life's reply15 Feb 2023, 09:20
Official
Dear Misty, 

I have received your review and would like to look into this matter on my side 

Feedback has been requested from our referral team regarding this matter, as we always want to ensure that you receive the gift you were nominated for. I will be in touch with further information as soon as possible 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
MG
Misty G's update10 Oct 2023, 14:06
Reviewer Update
October 2023 and still waiting
Platinum Life
Platinum Life's reply11 Oct 2023, 07:14
Official
Dear Misty, 

I have received your review and have followed up on this matter on my side 

You were nominated in February 2023 for a promotional gift. An SMS with a voucher was sent out for you to use (I will share the SMS details below). 

The number provided in your review does differ from the number we contacted you on and where the SMS was sent. The SMS has expired but I have arranged for a resend to be done to your physical address.

We pride ourselves on always delivering on our promises and I am sorry for any inconvenience caused 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor