FvdH
Fiona van der Hoff
1 reviews | Active since Jul 2013
31 Dec 2025, 13:07
Lizelle was very helpful in explaining how I could drop my monthly life cover cost to an affordable rate without cancelling altogether after 7 years and losing my cash back bonus but still having the cover I need
Lizelle was very helpful in explaining how I could drop my monthly life cover cost to an affordable rate without cancelling altogether after 7 years and losing my cash back bonus but still having the cover I need. Thank you Lizelle for your professionalism and detailed explanation given. 👍
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Replies (2)0
Replies (2)
Platinum Life's replyOfficial
31 Dec 2025, 13:18Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply31 Dec 2025, 13:18
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
02 Jan 2026, 07:35Dear Fiona,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Lizelle is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Lizelle is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply02 Jan 2026, 07:35
Official
Dear Fiona,
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Lizelle is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Thank you so much for your amazing review. At Platinum Life, we take pride in giving outstanding service to every policy holder and we're overjoyed to receive your compliments and appreciation. Lizelle is a very valued member on our team and will always go above and beyond to help.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor