KdA
Kyra de Astui-Roets
1 reviews | Active since Feb 2021
28 Aug 2023, 11:24
Little scared.
I’ve been with platinum life for as long as their furniture. So always respectful, and polite. Try and help where they can. Unfortunately my husband got retrenched, they lowered the amount for 3 months at still nearly R***. Which makes my cover less. I’m afraid to lose all that money from over the years.
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Platinum Life's replyOfficial
28 Aug 2023, 11:40Dear Kyra,
Thank you so much for reaching out to our team and giving them a chance to assist.
I can see that you were recently offered a 3 month revert back on your policy This means that your premium and cover are adjusted for the next 3 months, after which it goes back to the original premium and cover. We provide this option to ensure that the policy best suits your current needs and ensures that you stay fully covered.
Please feel free to reach out to our team if there is anything we can assist with or advise on
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving them a chance to assist.
I can see that you were recently offered a 3 month revert back on your policy This means that your premium and cover are adjusted for the next 3 months, after which it goes back to the original premium and cover. We provide this option to ensure that the policy best suits your current needs and ensures that you stay fully covered.
Please feel free to reach out to our team if there is anything we can assist with or advise on
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Aug 2023, 11:40
Official
Dear Kyra,
Thank you so much for reaching out to our team and giving them a chance to assist.
I can see that you were recently offered a 3 month revert back on your policy This means that your premium and cover are adjusted for the next 3 months, after which it goes back to the original premium and cover. We provide this option to ensure that the policy best suits your current needs and ensures that you stay fully covered.
Please feel free to reach out to our team if there is anything we can assist with or advise on
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for reaching out to our team and giving them a chance to assist.
I can see that you were recently offered a 3 month revert back on your policy This means that your premium and cover are adjusted for the next 3 months, after which it goes back to the original premium and cover. We provide this option to ensure that the policy best suits your current needs and ensures that you stay fully covered.
Please feel free to reach out to our team if there is anything we can assist with or advise on
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor