M
Mary-Louise

1 reviews | Active since Feb 2025

13 Nov 2025, 20:43

Life-changing Experience - Thank you

Grateful, Thankful and Truly blessed. Platinum Life and agent Jani Jooste have made such a positive impact in mine and my family's life. From the start of my enquiry, through all the paperwork, confirming my application has been received and keeping me inspired and motivated. This life-changing experience has made me realise just how precious life is. Taking out this policy, one always hopes you never need to get the dreaded news. My policy assisted me so much, as no one would employ me and the last tens months I have been in and out of hospital on various treatments such as chemotherapy and raduim treatment after a successful surgery. Thank you for holding my hand and continuing to assist me. I continue to recommend your services and your agent, Jani Jooste showed me genuine kindness, care and interest. These are rare qualities and in an ever-changing business environment where AI is taking over, it is such a relief and joy to speak to an agent who takes the time to chat and who genuinely cares. Lastly, know what you do makes a difference and that I will definitely recommend your services.

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Replies (1)
Platinum Life
Platinum Life's reply14 Nov 2025, 07:34
Official
Dear Mary-Louise, 

Thank you for sharing such a powerful and heartfelt message. Your strength and resilience are truly inspiring, and we’re deeply grateful that we could walk this journey with you. We’re so pleased to hear that Jani’s kindness, care, and support made a genuine difference during such a difficult time. Your words mean more than you know, and we’ll be sure to share your beautiful feedback with her. Thank you for your trust, your courage, and your continued recommendation. 
We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards,
Chrysanthea Chetty
Client Care Consultant