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André Tiemie

1 reviews | Active since May 2022

11 May 2022, 08:21

Landi Grobler from Platinum Life

I recently tried to cancel my policy from Platinum Life due to financial reasons. Spoke to lady named Landi Grobler. She was very helpful and understanding of what I was going through. Instead of cancelling the policy she asked if it was okay lowering my monthly premium to a more affordable amount cause she didn't want me to lose all the benefits I've accumulated over the duration I had the policy. Thank you Landi Globler.

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Replies (1)
Platinum Life
Platinum Life's reply11 May 2022, 09:19
Official
Dear André, 

Thank you so much for taking the time to leave such a fantastic review. 

I am so glad that Landi was able to provide more information on your policy and was able to adjust your premium and cover to ensure that the policy suits you best! Thank you for trusting our team to assist and may we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor