Lady was very kind, and assisted me with alternative option that benefitted me more than my initial option that I wanted

Dear Kevin, 

Thank you for your feedback. We’re pleased to hear that the consultant was kind and able to offer you an alternative option that suited you even better. We truly appreciate your kind words and are glad you received great service! 

We look forward to assisting you in future and appreciate and value you as a client.

Kind Regards,
Chrysanthea Chetty
Client Care Consultant