IV
Isabel V

1 reviews | Active since Sept 2020

21 Sept 2020, 08:27

Kindness and Professionalism

Bianca assisted me to adjust my policy in such a way that I could still keep it even in these difficult financial times. She was very professional, explained everything that could be done for me and also told me about future advantages of my current policy. I am thankful for this service. Platinum, thank you for understanding and for helping me, for showing humanity and kindness. As I am already struggling with illness, your company made life a little easier for me.

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Replies (1)
Platinum Life
Platinum Life's reply21 Sept 2020, 10:36
Official
Dear Isabel, 

We just love your feedback for Bianca and we are so proud of her for making sure that things were done your way! 

Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.

I am so glad that we were able to assist 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor