1 reviews | Active since Jul 2017

03 Jul 2017, 10:36

Just after the money

<p>So after talking to a salesperson on an odd day, and not thinking straight, I reinstated my policy, but then they send you the docs first so I thought let me have a look again. Called them up and said I do not want the policy at all, even sent emails for confirmation which I got, and also confirmation that the first debit order would not go off. Guess what happens?? Jip...the debit order still goes off....so let's see how quickly that will be reversed. </p>

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Replies (2)
's update04 Jul 2017, 09:27
Reviewer Update

My mistake, they did not take the debit order.

Platinum Life
Platinum Life's reply04 Jul 2017, 10:38
Official

Dear Bennie,

Thank you for taking my call today.

I am relieved that we were able to resolve the misunderstanding.

Please feel free to contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager