Junita came back to me when I had a query

Item: Platinum Life
Rating: 4
Author: Ilse I

Junita came back to me when I had a query. She always confirmed before taking action, to ensure the correct changes were made to my policy. I would prefer a slightly quicker turn around time, but compared to most companies, it was sufficient.

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Platinum Life's replyOfficial

28 Oct 2025, 10:47

Dear Ilse,

Thank you for your valuable feedback. We’re glad to hear that Junita provided careful and attentive service when assisting with your query. We appreciate your note regarding turnaround time - your input helps us improve our service efficiency while maintaining the accuracy and care our clients deserve.

Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor

Platinum Life's reply28 Oct 2025, 10:47

Official