EL
Elzeri L

1 reviews | Active since Mar 2022

04 Sept 2026, 10:18

Juanita was very helpful, caring and considerate

Juanita was very helpful, caring and considerate. She gave options regarding my reason for cancelling due to financial reasons and explained why it would suite me best to go with a lower option rather than cancelling completely and how it would benefit me during and after my financial break period. Very helpful.

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Replies (1)
Platinum Life
Platinum Life's reply04 Sept 2026, 11:02
Official
Dear Elzeri, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Juanita was able to help with your policy and provide the needed information and support. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor