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Charmaine C

1 reviews | Active since Mar 2023

17 Oct 2025, 09:34

Juanita phoned to follow up on my policy debits that have been returned due to me changing my bank details

Juanita phoned to follow up on my policy debits that have been returned due to me changing my bank details. It's always a hastle to change all debits and I missed this one. She was kind, sufficient and it was sorted in minutes. Thank you Juanita, always a pleasure dealing with people with your calibre and proficiency

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Replies (1)
Platinum Life
Platinum Life's reply17 Oct 2025, 14:15
Official
Dear Charmaine, 

What a lovely and meaningful message! You have made our day, and we will be sure to pass your message on to Juanita. She is talented and takes great pride in her work. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor