Jorja Solyom - Policy Cancellation Request - PLAC***

My 20 year old daughter has been trying to cancel a policy (PLAC***)for the last 2 months. How frank of Platinum Life to not allow banks to cancel and reverse a Debit Order (being blocked), NOR are they willing to attend to a telephonic cancellation per request?!!!! Soon after Jorja requested a cancellation today at 11h13, the lady's response was "oh so I am wasting my time here" and then the call dropped. It was an agent with +27 10 143 .... number. Our daughter called from a +27 66 231.... phone number. Thereafter if you call back, it would not ring through so thinking she has been blocked.

Our daughter does not have a job and no income. We have tried everything from month to month to cancel but instead run into a brick wall. This is not acceptable. Where is our human rights?? CANCEL THIS DAMN POLICY PLEASE PLATINUM LIFE WITH FULL REFUNDS OF ALL PREMIUMS COLLECTED !!!!