Joni was very understanding of my problem and gave options so as to still have cover whilst helping me out financially

Dear Lindy, 

We just love your feedback for Joni and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor