AB
Adriaan B

1 reviews | Active since Apr 2020

22 Apr 2020, 14:28

JASMIN'S SERVICE EXCELLENCE

In this day and age service is hard to come by, let alone good service. I am a fairly new client of Platinum Life, having experienced some difficulties with my policy as a result of my personal situation as media consultant and evangelist. The coronavirus pandemic has had a devastating effect on both parts of my life, but amidst it all, I received a call from Jasmin at Platinum Life. Having received a gift at first and later a second, which I felt was sold to me under pressure, I explained the situation to Jasmin. She sorted out all these issues and also attended to my policy needs. The friendly, courteous way in which she conducted the conversation and handled and resolved the problem, is an example of professionalism which should serve as an example for all in South Africa. Thank you, Jasmin, for taking the time to listen and to hear and DO. May God bless you all.

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Replies (1)
Platinum Life
Platinum Life's reply23 Apr 2020, 10:18
Official
Dear Adriaan, 

Wow - this is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that  Jasmin is so enthusiastic about delivering awesome service and we are so happy to have her on our team. 

We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor