SS
Sian S

1 reviews | Active since Sept 2026

10 Sept 2026, 16:36

I've been with them for years, and when I needed to use their services, my help came from Mandelee van Rooyen

I've been with them for years, and when I needed to use their services, my help came from Mandelee van Rooyen. She kept me updated on the process without me having to follow up. She was friendly, patient and professional. They were efficient and precise.

0
Replies (2)
Platinum Life
Platinum Life's reply10 Sept 2026, 16:48
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply11 Sept 2026, 09:41
Official
Dear Sian, 

Thank you so much for your kind review and for choosing Platinum Life over the years. We’re so pleased to hear that when you needed our assistance, Mandelee van Rooyen was there to support you every step of the way.

It’s wonderful to hear that she kept you updated throughout the process, ensuring you never had to follow up, while providing friendly, patient and professional service. We’ll be sure to share your lovely feedback with Mandelee.

Thank you for trusting us with your cover and for taking the time to share your experience. We truly appreciate it!

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor