MV
Michael V

1 reviews | Active since Oct 2018

20 Jun 2025, 16:06

I’ve been with Platinum for well over five years, and my overall experience in dealing with their consultants, policy changes, and advice has been very positive

I’ve been with Platinum for well over five years, and my overall experience in dealing with their consultants, policy changes, and advice has been very positive. Most recently, I had a query regarding my policy and a debit order mandate I was unsure of. I sent an email to request clarification, and I was assisted promptly by Junita. Her response was efficient, and the matter was explained clearly, which I appreciated. Thank you to the Platinum team for your continued professionalism and reliable service.

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Replies (1)
Platinum Life
Platinum Life's reply23 Jun 2025, 07:21
Official
Dear Michael, 

We just love your feedback for Junita and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her.  

May we keep you smiling for many more years to come 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor