WJ
Wessel J

1 reviews | Active since Nov 2023

07 Nov 2023, 14:27

I've been one of their clients for going on a year now

I've been one of their clients for going on a year now. And even though I had a bit of trouble on my own getting the policy documents again after I deleted all of my e-mails, as soon as I phoned them, Riona Lala was able to assist me to the best of her ability. I am just a bit disappointed with the fact that I was not able to claim my free voucher or use it from Isabella Garcia, to get one of their products. I did get the voucher, but the product I wanted was more expensive than what the voucher offered me.

0
Replies (1)
Platinum Life
Platinum Life's reply07 Nov 2023, 14:45
Official
Dear Wessel. 

Thank you so much for your review for our team. I am so glad that Riona was able to assist and advise. May we always keep you smiling 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor