I've been a client of Platinum Life for many years, and I'm grateful that we can receive 50percent of what we paid, but we should be able to change the payment date for a certain after we've paid for a while

Dear Isabel, 

Thank you for the great review! We appreciate the great feedback. The term on your policy is set, so we are unable to amend or change this, but you are welcome to contact our team for any other adjustments or changes on your policy. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor