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Claudia H
1 reviews | Active since Jul 2023
06 Jul 2023, 18:23
I've asked platinum life numerous times to NOT phone me!! ESPECIALLY during working hours!! So They went and phoned me on my works phone number!! How they know where the Hell I work I don't Know, I've Block Their Numbers, Yet THEY KEEP ON CALLING ME FROM
I've asked platinum life numerous times to NOT phone me!! ESPECIALLY during working hours!! So They went and phoned me on my works phone number!! How they know where the Hell I work I don't Know, I've Block Their Numbers, Yet THEY KEEP ON CALLING ME FROM DIFFERENT NUMBERS!! They don't take No For an answer!! I am not Interested! This is starting to feel a whole lot like harassment now.. Stop Phoning me. And stop phoning my work number!! It's been enough now please!!
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Platinum Life's replyOfficial
07 Jul 2023, 07:14Dear Claudia.
I have received your review and would like to provide some feedback regarding this matter.
You were contacted in May for a promotional gift with Platinum Life. During this call, you provided your details including a work number.
After you are contacted for the gift, you might receive a call regarding a policy. This is optional and you can request not to be contacted further at any time. I have added your details to our Do Not Contact List and have also asked our sales team to remove the lead from the floor
I apologize for any inconvenience caused and will follow up on the calls made to you, especially if you did speak to a consultant to confirm that they should not contact you at work or during working hours.
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
You were contacted in May for a promotional gift with Platinum Life. During this call, you provided your details including a work number.
After you are contacted for the gift, you might receive a call regarding a policy. This is optional and you can request not to be contacted further at any time. I have added your details to our Do Not Contact List and have also asked our sales team to remove the lead from the floor
I apologize for any inconvenience caused and will follow up on the calls made to you, especially if you did speak to a consultant to confirm that they should not contact you at work or during working hours.
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply07 Jul 2023, 07:14
Official
Dear Claudia.
I have received your review and would like to provide some feedback regarding this matter.
You were contacted in May for a promotional gift with Platinum Life. During this call, you provided your details including a work number.
After you are contacted for the gift, you might receive a call regarding a policy. This is optional and you can request not to be contacted further at any time. I have added your details to our Do Not Contact List and have also asked our sales team to remove the lead from the floor
I apologize for any inconvenience caused and will follow up on the calls made to you, especially if you did speak to a consultant to confirm that they should not contact you at work or during working hours.
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter.
You were contacted in May for a promotional gift with Platinum Life. During this call, you provided your details including a work number.
After you are contacted for the gift, you might receive a call regarding a policy. This is optional and you can request not to be contacted further at any time. I have added your details to our Do Not Contact List and have also asked our sales team to remove the lead from the floor
I apologize for any inconvenience caused and will follow up on the calls made to you, especially if you did speak to a consultant to confirm that they should not contact you at work or during working hours.
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor