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Palesa M
1 reviews | Active since Aug 2015
12 Oct 2023, 09:05
Its a pity i forgot the name of the lady i spoke to and i feel very bad about that
Its a pity i forgot the name of the lady i spoke to and i feel very bad about that. But she was very helpful, the plan was to cancell my contract/ Policy but she explained and adviced not to cancell it as i wont be able to take it again anytime soon, she then suggested a lower premium for me as from 1st Nov. She was really helpful.
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Replies (1)
Platinum Life's replyOfficial
12 Oct 2023, 09:30Dear Palesa,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Oct 2023, 09:30
Official
Dear Palesa,
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for your wonderful feedback. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor