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Tabisa
1 reviews | Active since Aug 2025
18 Aug 2025, 14:07
It was not good, I t...
It was not good, I told them I'm not working anymore, and I don't have any income, but they keep on deducting from my account, wich has no sufficient funds
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Platinum Life's replyOfficial
18 Aug 2025, 14:29Dear Tabisa,
Thank you for your review. I’ve followed up on this matter for you.
I see that you recently spoke with our team and agreed to adjust your premium and benefits in order to remain insured. An updated policy schedule was sent to confirm these changes, which came into effect in September. As we did not receive any further instruction from you, the adjustment has remained active on your policy.
I’ve now processed a cancellation as requested, and one of our consultants will be in touch to confirm the details. Please keep an eye out for their call.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review. I’ve followed up on this matter for you.
I see that you recently spoke with our team and agreed to adjust your premium and benefits in order to remain insured. An updated policy schedule was sent to confirm these changes, which came into effect in September. As we did not receive any further instruction from you, the adjustment has remained active on your policy.
I’ve now processed a cancellation as requested, and one of our consultants will be in touch to confirm the details. Please keep an eye out for their call.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Aug 2025, 14:29
Official
Dear Tabisa,
Thank you for your review. I’ve followed up on this matter for you.
I see that you recently spoke with our team and agreed to adjust your premium and benefits in order to remain insured. An updated policy schedule was sent to confirm these changes, which came into effect in September. As we did not receive any further instruction from you, the adjustment has remained active on your policy.
I’ve now processed a cancellation as requested, and one of our consultants will be in touch to confirm the details. Please keep an eye out for their call.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for your review. I’ve followed up on this matter for you.
I see that you recently spoke with our team and agreed to adjust your premium and benefits in order to remain insured. An updated policy schedule was sent to confirm these changes, which came into effect in September. As we did not receive any further instruction from you, the adjustment has remained active on your policy.
I’ve now processed a cancellation as requested, and one of our consultants will be in touch to confirm the details. Please keep an eye out for their call.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor