Dd
Dibuiseng dibuseng.mofokeng
1 reviews | Active since Feb 2026
25 Feb 2026, 17:36
It was initially not so good experience until I received a call from one of the Consultant Rose Boakye
It was initially not so good experience until I received a call from one of the Consultant Rose Boakye. She took time to assist and resolve the issue that I had and this was not her first time .She listens with diligence and empathetic to clients no matter how upset you may be. She is a good asset to the company. Thank you 😊
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
25 Feb 2026, 17:42Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply25 Feb 2026, 17:42
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
26 Feb 2026, 11:24Dear Dibuiseng,
Thank you for sharing your honest feedback. We’re sorry to hear that your initial experience was not ideal, but we’re truly pleased that Rose was able to step in, assist you, and resolve your concerns. Her patience, diligence, and empathy are qualities we value greatly, and we’re proud to have her on our team. We’ll be sure to pass on your kind words.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your honest feedback. We’re sorry to hear that your initial experience was not ideal, but we’re truly pleased that Rose was able to step in, assist you, and resolve your concerns. Her patience, diligence, and empathy are qualities we value greatly, and we’re proud to have her on our team. We’ll be sure to pass on your kind words.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 Feb 2026, 11:24
Official
Dear Dibuiseng,
Thank you for sharing your honest feedback. We’re sorry to hear that your initial experience was not ideal, but we’re truly pleased that Rose was able to step in, assist you, and resolve your concerns. Her patience, diligence, and empathy are qualities we value greatly, and we’re proud to have her on our team. We’ll be sure to pass on your kind words.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for sharing your honest feedback. We’re sorry to hear that your initial experience was not ideal, but we’re truly pleased that Rose was able to step in, assist you, and resolve your concerns. Her patience, diligence, and empathy are qualities we value greatly, and we’re proud to have her on our team. We’ll be sure to pass on your kind words.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor