E
Edwina
1 reviews | Active since May 2026
07 May 2026, 22:41
It was bad they upgr...
It was bad they upgrade my policy without contacting me
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
07 May 2026, 22:52Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply07 May 2026, 22:52
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
08 May 2026, 09:52Dear Edwina,
Thank you for giving our team the opportunity to assist and help resolve this matter for you.
I’m glad that they were able to amend your policy and benefits accordingly, and provide the assistance you needed.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for giving our team the opportunity to assist and help resolve this matter for you.
I’m glad that they were able to amend your policy and benefits accordingly, and provide the assistance you needed.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply08 May 2026, 09:52
Official
Dear Edwina,
Thank you for giving our team the opportunity to assist and help resolve this matter for you.
I’m glad that they were able to amend your policy and benefits accordingly, and provide the assistance you needed.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Thank you for giving our team the opportunity to assist and help resolve this matter for you.
I’m glad that they were able to amend your policy and benefits accordingly, and provide the assistance you needed.
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor