MP
Martha P
1 reviews | Active since Aug 2024
25 Feb 2025, 11:21
It took them 2 weeks to get back to me on my query
It took them 2 weeks to get back to me on my query. The person was friendly and as helpful as possible.
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Replies (1)
Platinum Life's replyOfficial
25 Feb 2025, 11:58Dear Martha,
Thank you so much for sharing your review and I am sorry that our team could not resolve your query in a more timely manner. We appreciate your trust and I am glad we could assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for sharing your review and I am sorry that our team could not resolve your query in a more timely manner. We appreciate your trust and I am glad we could assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply25 Feb 2025, 11:58
Official
Dear Martha,
Thank you so much for sharing your review and I am sorry that our team could not resolve your query in a more timely manner. We appreciate your trust and I am glad we could assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for sharing your review and I am sorry that our team could not resolve your query in a more timely manner. We appreciate your trust and I am glad we could assist
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor