M
Mbali
1 reviews | Active since May 2026
16 May 2026, 19:26
It good but sometime...
It good but sometimes they debit double they make my life difficult if they double money
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Replies (2)
Platinum Life's replyOfficial
16 May 2026, 19:36Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply16 May 2026, 19:36
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
18 May 2026, 11:31Dear Mbali,
Thank you for your feedback. We’re happy to know you’re generally satisfied with our service. We also understand your concern—double deductions only occur due to arrears on the policy, and we will always notify you in advance.
You are welcome to contact our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re happy to know you’re generally satisfied with our service. We also understand your concern—double deductions only occur due to arrears on the policy, and we will always notify you in advance.
You are welcome to contact our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 May 2026, 11:31
Official
Dear Mbali,
Thank you for your feedback. We’re happy to know you’re generally satisfied with our service. We also understand your concern—double deductions only occur due to arrears on the policy, and we will always notify you in advance.
You are welcome to contact our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for your feedback. We’re happy to know you’re generally satisfied with our service. We also understand your concern—double deductions only occur due to arrears on the policy, and we will always notify you in advance.
You are welcome to contact our team if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor