MK
Maninki K
1 reviews | Active since Oct 2020
13 May 2021, 10:25
IS THIS A ****?
I received a call from Platinum life for a free gift , the agent asked for personal details such as ID number , bank name and salary bracket , not comfortable with this how do i know if this is not a **** .
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Platinum Life's replyOfficial
13 May 2021, 10:37Dear Maninki.
I have received your complaint and would like to provide more information regarding this matter.
Kindly note that we give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do.
As we work on the referral system, some questions are asked for market research purposes. As your ID number is unique, we capture this to be used to track your gift and also to ensure that no duplicates are sent out. With your promotional gift, we also send out a guide on efficient banking and how to save using the account you currently have. The bank is asked to ensure that the most relevant and useful information is sent
Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPI legislation.
You are more than welcome to also contact our Client Care team if you have any more questions.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide more information regarding this matter.
Kindly note that we give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do.
As we work on the referral system, some questions are asked for market research purposes. As your ID number is unique, we capture this to be used to track your gift and also to ensure that no duplicates are sent out. With your promotional gift, we also send out a guide on efficient banking and how to save using the account you currently have. The bank is asked to ensure that the most relevant and useful information is sent
Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPI legislation.
You are more than welcome to also contact our Client Care team if you have any more questions.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 May 2021, 10:37
Official
Dear Maninki.
I have received your complaint and would like to provide more information regarding this matter.
Kindly note that we give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do.
As we work on the referral system, some questions are asked for market research purposes. As your ID number is unique, we capture this to be used to track your gift and also to ensure that no duplicates are sent out. With your promotional gift, we also send out a guide on efficient banking and how to save using the account you currently have. The bank is asked to ensure that the most relevant and useful information is sent
Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPI legislation.
You are more than welcome to also contact our Client Care team if you have any more questions.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and would like to provide more information regarding this matter.
Kindly note that we give our policyholders the chance to nominate friends and family members for a promotional gift. This is a way for us to provide more information about who we are and what we do.
As we work on the referral system, some questions are asked for market research purposes. As your ID number is unique, we capture this to be used to track your gift and also to ensure that no duplicates are sent out. With your promotional gift, we also send out a guide on efficient banking and how to save using the account you currently have. The bank is asked to ensure that the most relevant and useful information is sent
Platinum Life is a registered FSP and all our conduct is in line with current FSCA and POPI legislation.
You are more than welcome to also contact our Client Care team if you have any more questions.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor