L
Lizette
1 reviews | Active since Oct 2025
17 Oct 2025, 14:27
Information on polic...
Information on policy was incorrect had to send it back 3 times to get it right
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Platinum Life's replyOfficial
17 Oct 2025, 14:43Dear Lizette
Thank you for taking my call and I am so sorry that you had to reach out to us multiple times to correct the details. I can confirm that an updated policy schedule has been sent out that should reflect the correct information
Please do not hesitate to contact me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking my call and I am so sorry that you had to reach out to us multiple times to correct the details. I can confirm that an updated policy schedule has been sent out that should reflect the correct information
Please do not hesitate to contact me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Oct 2025, 14:43
Official
Dear Lizette
Thank you for taking my call and I am so sorry that you had to reach out to us multiple times to correct the details. I can confirm that an updated policy schedule has been sent out that should reflect the correct information
Please do not hesitate to contact me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you for taking my call and I am so sorry that you had to reach out to us multiple times to correct the details. I can confirm that an updated policy schedule has been sent out that should reflect the correct information
Please do not hesitate to contact me if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor