ES
Elisa S

1 reviews | Active since Jul 2023

28 Jul 2023, 20:32

In February 2023 I couldn't have enough money to pay my instalment

In February 2023 I couldn't have enough money to pay my instalment. Then I called Platinum Life to say that I am cancelling. I was advised not to cancel because anything can happen to me. I was so happy that they try to reduce the money. So I very happy that I am still covered.

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Replies (1)
Platinum Life
Platinum Life's reply31 Jul 2023, 06:43
Official
Dear Elisa,

Thank you so much for reaching out to our team and giving them a chance to assist. We always strive to make sure that your policy best suits your needs and we are delighted to receive such great feedback 

Please do not hesitate to contact us if there is anything we can assist with 
Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor