Im really happy for the service i received from tracy however regarding my cancellation of the gift that payment should be made in the amount of R191 im not happy i want it to be cancelled please asap

Im really happy for the service i received from tracy however regarding my cancellation of the gift that payment should be made in the amount of R191 im not happy i want it to be cancelled please asap. Re: plle14841.I have not even been contacted this is so unprofessional. [file=11544_b34b83b3650bbe596800eb6a753babf2__https://s3-eu-west-1.amazonaws.com/pslbs/lhc-files/d273-user-files/fb2b25ecb6c1fc***adf815c5.jpeg?X-Amz-Content-Sha256=UNSIGNED-PAYLOADandX-Amz-Algorithm=AWS4-HMAC-SHA256andX-Amz-Credential=AKIA5DGWZC5MLFWEG3MCpercent2F***5percent2Feu-west-1percent2Fs3percent2Faws4_requestandX-Amz-Date=***5T093150ZandX-Amz-SignedHeaders=hostandX-Amz-Expires=1200andX-Amz-Signature=c88132a4e3e46eca35080cc5f7ca7fa063dbd11ad***e7e***ee61 link=http://hellopeter.kobliat.com/dialog/download/11544]