1 reviews | Active since Apr 2018
******* debits
******* debit orders for cancer cover that I never signed up for. ****************!!! And they were quick to apologise on the telephone because they know full well what they are doing is wrong!!!
Dear Nomusa,
I have requested the sales calls and will be in contact shortly to discuss the matter with you.
Regards,
Tanja.
Best regards,
Dear Nomusa,
I have requested the sales calls and will be in contact shortly to discuss the matter with you.
Regards,
Tanja.
Best regards,
Dear Nomusa,
I have requested the sales calls and will be in contact shortly to discuss the matter with you.
Regards,
Tanja.
Best regards,
Dear Nomusa,
I have requested the sales calls and will be in contact shortly to discuss the matter with you.
Regards,
Tanja.
Best regards,
Dear Nomusa,
I have listened to the sales call made to you.
You were phoned by Thembelihle on the 4th of December 2017. You agreed to the policy telephonically, you provided your banking details and you agreed that the first premium should be collected at the end of February.
I will be more than happy to forward the sales call of 19 minutes to you.
Nonetheless, you emailed us your cancellation request on the 5th of April and after speaking to Patience your Platinum Life policy was cancelled.
I can confirm that nothing wrong was done and that by law we cannot deduct premiums without your consent and therefore ALL our calls are recorded and available on request.
Please contact me directly on *** for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Best regards,
Dear Nomusa,
I have listened to the sales call made to you.
You were phoned by Thembelihle on the 4th of December 2017. You agreed to the policy telephonically, you provided your banking details and you agreed that the first premium should be collected at the end of February.
I will be more than happy to forward the sales call of 19 minutes to you.
Nonetheless, you emailed us your cancellation request on the 5th of April and after speaking to Patience your Platinum Life policy was cancelled.
I can confirm that nothing wrong was done and that by law we cannot deduct premiums without your consent and therefore ALL our calls are recorded and available on request.
Please contact me directly on *** for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Best regards,