1 reviews | Active since Nov 2017
Ignores Refunds
I login on my banking this week and there was an amount that went off my account and it was from Platinum Life.
I emailed them to ask what is going on. They respond in less than a day. I asked for a refund. STILL WAITING FOR A REPLY.
Funny that when they want money, they can respond and sound friendly in a couple min, but as soon as you ask YOUR OWN money back its like they were wipe off the face of the earth.
Dear Jacques,
Thank you for taking my call today.
We received your email correspondence to which Mera responded. Your policy with Platinum Life is not active currently and a refund has been submitted.
Please keep in mind that Platinum Life will not deduct any amount from your account without your consent and without you providing us with your bank account information.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life
Dear Jacques,
Thank you for taking my call today.
We received your email correspondence to which Mera responded. Your policy with Platinum Life is not active currently and a refund has been submitted.
Please keep in mind that Platinum Life will not deduct any amount from your account without your consent and without you providing us with your bank account information.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Platinum Life