SE
Sharon E

1 reviews | Active since Nov 2022

14 Nov 2023, 10:36

I'd like to write a Platinum Life review

I'd like to write a Platinum Life review. I'd been with Platinum Life since 2005 and was aware of the 50percent premium payback at the age of 65. Knowing that this was an excellent insurance with fantastic advantages, my heart was shattered when I had to cancel my coverage due to financial hardship. My surprise was great when I received a phone call from Alisha Narainsamy explaining that they would write off the arrears amount and reduce my premium so that I would not lose my hard earned money over the years. I was granted grace, and my first installment will not begin until the end of December. It was only 8 years till I could receive my bonus back, and I was relieved to learn that I wouldn't lose it immediately. Thank you once more for the excellent service I received. Sharon Egersdorfer

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Replies (1)
Platinum Life
Platinum Life's reply14 Nov 2023, 10:38
Official
Dear Sharon, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! It’s so nice to hear that Alisha is so enthusiastic about delivering awesome service and we are so happy to have her on our team. We’ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come!  

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor